Ambulance Billing

Watertown Ambulance Service and our billing practices are designed to be timely, thorough, and performed in accordance with sound business practices.

Insurance Information

A patient’s insurance information should be provided to the paramedic at the time of service to expedite claim processing. If a patient/family is unable to provide insurance information during this time, the patient or guarantor should contact WFR with this information as soon as possible. Before telephoning, please have the name of the patient, their social security number, date of service, and any insurance information available.

Some health insurance and federal programs (Medicare Part B) require a patient’s signed authorization to be on file with WFR before submitting a claim. If you fail to provide an executed Authorization, WFR will seek payment directly from you.

Ambulance Billing

Mail payments to:

Watertown Fire and Ambulance 
c/o Billing Services 
PO Box 747
Wheeling, IL 60090-0747
1-800-849-5603 Toll-free

Online: www.emsmc.com/patient-portal/

Local payments may be dropped of at:

Watertown Ambulance
c/o City Hall
20 N Maple
Watertown, SD 57201
1-605-882-6200 finance office

Once WFR has been provided with current health coverage information, we will submit a claim to your insurance company as a courtesy to patients. WFR may file claims with the following:

Commercial insurance carriers                                                          Medicare Part B
Medicare HMO’s                                                                                  South Dakota Medicaid
Worker's comp                                                                                     Auto insurance

If we have not received insurance information, or if a patient does not have insurance coverage, a billing statement will be mailed and payment is now due and payable.

If you have any questions, please feel free to call the ambulance billing (605) 882-5040

Our Notice of Privacy Practices outlines your rights regarding your patient information and describes how WFR can use your information. 
View the full privacy statement.